Copyright © 2022 The Pet Emporium. All rights reserved.
Pete's Pet Emporium
26 Yorktown Road -
Licence No. LI/18/01200/ANPETS
145 Voctoria Road -
Licence No. 18/00881/AWRESL
Where to find us
Telephone 01252 876899 (Sandhurst)
01252 316343 (Aldershot)
We keep this Policy under regular review. This Policy was last updated in May 2018. The Pet Emporium is committed to protecting and respecting your privacy.
This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com or by writing to the address given on our contact page. Alternatively, you can telephone 01252 876899.
Who are we?
We’re The Pet Emporium, and our contact details can be found on our contact page.
How do we collect information from you?
We obtain information about you when you use our website, for example, when you contact us about products and services.
What type of information is collected from you?
The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. If you make a donation online or purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions, as explained below.
How is your information used?
We may use your information to:
• send you communications which you have requested and that may be of interest to you;
• to carry out our obligations arising from any contracts entered into by you and us;
• process orders that you have submitted;
• notify you of changes to our services;
• seek your views or comments on the services we provide.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third Party Service Providers (or sub-
When you are using our secure online payment page, your payment is processed by a third party payment processor, who specialises in the secure online capture and processing of credit/debit card transactions. If you have any questions regarding secure transactions, please contact us.
We take your privacy seriously and will only use your personal information to administer your account and to provide the information, products and services you have requested from us.
We will not send you direct marketing communications.
You have a choice about whether or not you wish to receive information from us and if you decide that you do not wish to receive further communications from us, please email us at: pete@the-
How you can access and update your information
The accuracy of your information is important to us. If you change email address, or any of the other information we hold is inaccurate or out of date, please email us at: pete@the-
You have the right to ask for a copy of the information The Pet Emporium holds about you.
Security precautions in place to protect the loss, misuse or alteration of your information
When you give us personal information, we take steps to ensure that it’s treated securely. When you are on a secure page, a lock icon will appear on the bottom of web browsers such as Microsoft Internet Explorer.
Use of ‘cookies’
It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies of may result in a loss of functionality when using our website.
Links to other websites
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.
Aged 16 or under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Transferring your information outside of Europe
As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). By way of example, this may happen if any of our servers are from time to time located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.